Front Office Management Services
We can perform a wide range of tasks since all of our services are tailored and adjustable to the needs of our clients. All you need to do is forward your incoming calls to us and sit back and relax.
About Our Front Office Management Services
Our team is skilled in a variety of important front office management duties, such as patient scheduling, timely data entry, and accurately determining patients’ insurance eligibility, all of which help to prevent claim denials and boost practice revenue. You can eliminate no-shows, empty hour slots, and overcrowding with our effective front office management services. Numerous clinics and practitioners have benefited from MJM & SONS comprehensive healthcare management knowledge, which includes appointment scheduling, insurance verification, and healthcare administration.
- Scheduling Patients
- Entering Demographic Information
- Insurance Verification
- Answering Voicemails and Phone Calls
- Manage Daily Tasks and Clinical Inbox
- Managing Referrals and Authorizations
- Posting Patient Payments
- Appointment Reminders and Recalls
- Maintaining PHI and Compliance with HIPAA Laws
Coding Telehealth Encounters
The American Medical Association has developed a database of constantly updated telemedicine billing codes. Healthcare service providers, medical office and hospitals are mandatory to use these telemedicine codes.
Billing Charge Entry
Since the patients are engaging remotely, the amount of communication between the patient and the telehealth service provider determines about the amount of information collected. Telemedicine claims are likely to be inaccurate, so it is important to reconfirm the information.
Follow-up with Patients
The patient no-show percentage will be eliminated by our front office staff. All scheduled appointments will be confirmed and followed up on.
Payment Collection with Ease
We’ll handle everything from scheduling through payment collection, giving you a leg up on the competition in the medical front office.
Feedback and Reporting
In addition to listening to and resolving patient issues, we provide on-site reporting to keep things on track.
Compliance with HIPAA Regulations
In addition to listening to and resolving patient issues, we provide on-site reporting to keep things on track.